We want you to be happy with our products and are confident that you well enjoy them for years to come. We offer a limited Lifetime Warranty for our customers. Please read eligibility requirements below before making a claim:
Throughout the lifetime of any product you purchase from us, if your product failed to function properly as a result of our manufacturing, we will happily send you (1) replacement at no cost to you!
To be eligible for review under our Lifetime Warranty, you must meet and agree to the following:
- Your product failed to function as intended due to our manufacturing
- Any damage from the product was unintentional, and not caused by your pet
- Normal wear and tear caused by pet owner and your pet (i.e. chewing, etc.) is not covered under this warranty
- You will be required to send proof of purchase
- You will be required to submit a photo of the damaged product and explain why you need a replacement
All warranty claims will be reviewed carefully and are up to our discretion to grant a replacement.
Ready to make a claim? Click here to fill out a short form and we'll get back to you shortly with further instructions!